Quick Links

Apple/iOS

How do I find Merlin Bird ID in the App Store?

How do I update Merlin?

How do I gift Merlin Bird ID through the App Store?

Android

How do I install the app for the first time on the Play Store? 

How do I update Merlin?

Why doesn't Merlin work on my Android device?

Can I move the app to SD storage?

Web

How do I use Merlin Bird ID on the web?


How do I find Merlin Bird ID in the App Store?

While on your iPhone/iPad, go to this link to download the app. 


You can also search in the App Store for "Merlin Bird ID" and it should be the top result.


If you are on an iPad and there is no “Get” or “Download” button, the App Store may be only showing you iPad apps. (Note: Merlin DOES work on iPad Mini and iPad, as long as the operating system is iOS7 or higher, but it is classified as an “iPhone only” app.) If that is what’s happening, you can tap in the upper right corner of the App Store app, or iTunes App Store on your desktop, to display iPhone and iPad apps.


How do I install Merlin Bird ID from the Play Store? 

From your Android device, click here to download the app. Tap “Install” to complete the process.


Alternatively, on your Android device, open the Play Store app. Tap the magnifying glass icon in the upper right corner. Type “Merlin Bird ID” into the search bar and tap on the magnifying glass in the lower right corner of the keyboard to start the search. Find “Merlin Bird ID” in the results list and then tap “Install.”


How do I update Merlin? 

Apple Devices (iPhone, iPad)

On some Apple devices, it is automatic. The first thing to try is to follow this link on your iPhone or iPad, or navigate to the Merlin Bird ID page in the App Store. If you already have the newest version, the button should say “Open.” If you need to upgrade it will say “Update.”


 If your operating system is pre-iOS 13, another thing to try is to go to the “Updates” tab in the lower right and see if Merlin is listed there. If so, you can tap the “Update” button to get the latest version.

If your operating systems is iOS 13 or higher, tap the small circular profile photo in the top right corner of the App Store home page. Scroll down to see if there are any apps under the "Update" button 


Android Devices

On some devices, it is automatic. To check, follow the directions below:

  1. Open the Google Play Store app Google Play.
  2. Tap Menu Menuand then My apps & games.
  3. Apps with an update available are labeled "Update." You can also search for a specific app. 
  4. Tap Update.

How do I gift Merlin Bird ID through the App Store? 

Open the App Store app on your iOS device. Search for “Merlin Bird ID” in the App Store. Click on the Share button in the upper right corner. The Share options window appears with a new icon in the lower right called Gift. Tap on the Gift icon.

You’ll be prompted for your Apple ID password, and you may be required to confirm your payment type. You’ll then be asked to enter the email address of your gift recipient and a personal message if you wish to include one.

Select the date you want your gifted app to be sent and a color theme for the gift. Confirm your gift, and then tap on the Buy Gift button to send it on its merry way.


Why doesn't Merlin work on my Android device?

Merlin runs on Android mobile operating systems 4 or higher. If your operating system is lower than 4, you will need to update your operating system in order to be able to use Merlin.


Can I move the app to SD storage?

Yes. You will need to toggle two settings: one in the Android Settings app and one in the Merlin app itself. In Settings, tap "Apps", then search for Merlin Bird ID. Tap "App permissions" and then turn on "Storage." Then, in Merlin, tap the Menu icon in the top left and select "Settings". Tap "Content storage" and choose the SD card. This will ensure that both the app itself and the internal Bird Pack data are moved onto the SD card.



How can I use Merlin Bird ID on the web?

On the All About Birds site, you can click on the Instant ID button to use Merlin to identify your bird directly from your browser.